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Troubleshooting

How to make Sensibo Air PRO control your A/C

You've installed Sensibo and connected it to your wifi network but Sensibo is unable to control your AC correctly or at all. You had successfully set up your Sensibo device and connected it to your wifi network but:. 1. Sensibo does not control your

How to recognize the correct remote for Sensibo Air PRO

Try these few steps:. Try to set your remote manually by following this article.

Basic troubleshooting (Sensibo Air PRO)

You should read and follow this article when:. What to try:. If all fails:. If you are still having issues, contact us at [email protected].

Sensibo Air PRO blinking patterns - What do they mean?

If your device cannot connect, please note the blinking pattern on the device which can indicate what the issue is. No blinking: The Sensibo device is connected to the server. 1 blink: Blinking once every 2 seconds - The device is in setup mode and y

How to connect Sensibo Air PRO to my router

Check the following before taking any further actions:. If your credentials were entered correctly and the network is indeed online, you might have issues connecting due to network settings such as firewall, VPN, or proxy. You can also try to manuall

Manually connect Sensibo Air PRO to your WiFi network (network name and password)

You can always set up the WiFi profile manually. Here's how:. 1. Power cycle the Sensibo AirQ device. 2. While the Sensibo device is connected to the power, reset it by inserting a paperclip into the little hole on the device's side for at least 5 se

Error - Could not find Sensibo device network (Sensibo Air PRO)

You are trying to set up your Sensibo device and received the 'Could Not Find Sensibo Device Network' error. Follow these steps in order to manually connect your Sensibo device to your wifi network:. First please make sure that the Sensibo device is

How to control your Window or Portable A/C with Sensibo Air PRO

You've installed Sensibo and connected it to your wifi network but Sensibo is unable to control your Window / Portable AC correctly or at all. You had successfully set up your Sensibo device and connected it to your wifi network but:. 1. Sensibo does

How To Factory Reset HomeKit Data - Sensibo Air PRO

In the event your device shows "no response" on the Home app, reset the HomeKit data from the Sensibo Air by pressing and holding the reset button on the side of the device for 10 seconds, then reset your router. This will factory reset the HomeKit d

Geofence Troubleshooting (Sensibo Air PRO)

Here are some of the best practices to help improve Geofence accuracy... Sensibo app permission: Make sure the Location/Geofence setting is turned on. Location: Set it to "Always On" to ensure accurate geofence triggering. Location Accuracy: Set it t