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Troubleshooting

Reporting an issue via the myanywAiR app

If you are experiencing an issue, you have the ability to "report an issue" via the myanywAiR next app. This will open a Support ticket and provide our engineers with a log report that assists in determining the issue you are reporting. In order to r

Geofence Troubleshooting for myanywAiR next

Here are some of the best practices to help improve Geofence accuracy... myanywAir app permission: Make sure the Location/Geofence setting is turned on. Location: Set it to "Always On" to ensure accurate geofence triggering. Location Accuracy: Set it

How to manually connect myanwAiR next to your WiFi network

You can always set up the Wi-Fi profile manually. Here's how:. 1. On your computer/laptop, open your Wi-Fi setting and connect to the ANYWAIR-I-XXXXX network. The network does not have internet access, so continue without internet access for the dura

Factory resetting myanywAiR next

You may need to factory reset myanywAiR next if you give your myanywAiR to a friend or family member. Factory reset will erase all of the settings that were previously selected. In order to perform a factory reset:. How to reset your myanywAiR Next W

How to reconnect myanywAir when you change your router, network name & WiFi credentials, transfer ownership or do not have a wireless remote control

If you change your router you will notice the following blinking pattern on your Fujitsu unit. If the network name and password remains the same, myanywAiR should reconnect automatically. If myanywAiR doesn't reconnect automatically or if you have ch