1. Go to https://home.sensibo.com 
  2. Login with your Sensibo Username and Password
  3. Click the options menu on the bottom right hand side of the device 

Sensibo options menu

4. Choose 'Change Remote Type'

Sensibo Change Remote Type

5. Scroll down to choose the brand

Manually change a/c remote brand Sensibo

6. If your A/C brand is not in the list - try to go over the Generic items