All Categories ​>​ ​Sensibo AirQ ​ > ​ ​Troubleshooting

Troubleshooting

Sensibo AirQ didn't recognize my remote control

Sensibo AirQ didn't recognize my remote control. Try these few steps: Make sure that the remote control has fresh new batteries and try to detect the remote again. Often when the batteries are weak t…

Updated 4 weeks ago by Sensi

A/C does not react after setup (Sensibo AirQ)

A/C does not react after setup. You should read and follow this article when: You have installed Sensibo Air. You have successfully connected Sensibo to the internet. You have set up your A/C remote…

Updated 4 weeks ago by Sensi

Sensibo AirQ does not control your A/C

You've installed Sensibo and connected it to your wifi network but Sensibo is unable to control your AC correctly or at all. You had successfully set up your Sensibo device and connected it to your w…

Updated 4 weeks ago by Sensi

Sensibo AirQ blinking patterns - What do they mean?

Sensibo AirQ blinking patterns - What do they mean? If your device cannot connect, please note the blinking pattern on the device which can indicate what the issue is. No blinking: The Sensibo device…

Updated 4 weeks ago by Sensi

Sensibo AirQ doesn't connect to my router

Sensibo AirQ doesn't connect to my router. Check the following before taking any further actions: The name (SSID) and password for your network are correct. Your network is online (visible when scann…

Updated 4 weeks ago by Sensi

Manually connect Sensibo AirQ to your WiFi network (network name and password)

Manually connect Sensibo AirQ to your WiFi network. You can always set up the WiFi profile manually. Here's how: 1. Power cycle the Sensibo AirQ device. 2. While the Sensibo device is connected to th…

Updated 4 weeks ago by Sensi

Error - Could not find Sensibo device network (Sensibo AirQ)

Error - Could not find Sensibo device network. You are trying to set up your Sensibo device and received the 'Could Not Find Sensibo Device Network' error. Follow these steps in order to manually con…

Updated 4 weeks ago by Sensi

Sensibo AirQ does not control your Window or Portable A/C

Sensibo does not control your Window or Portable A/C. You've installed Sensibo and connected it to your wifi network but Sensibo is unable to control your Window / Portable AC correctly or at all. Yo…

Updated 4 weeks ago by Sensi

How To Factory Reset HomeKit Data - Sensibo AirQ

In the event your device shows "no response" on the Home app, reset the HomeKit data from the Sensibo Air by pressing and holding the reset button on the side of the device for 10 seconds (15 to be o…

Updated 4 weeks ago by Sensi

Powered by HelpDocs (opens in a new tab)