Troubleshooting

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Reporting an issue via the myanywAiR app

If you are experiencing an issue, you have the ability to "report an issue" via the myanywAiR next app. This will open a Support ticket and provide our engineers with a log report that assists in det…

Updated 1 month ago by myanywAiR next

Geofence Troubleshooting for myanywAiR next

Here are some of the best practices to help improve Geofence accuracy... myanywAir app permission: Make sure the Location/Geofence setting is turned on. Location: Set it to "Always On" to ensure accu…

Updated 1 month ago by myanywAiR next

How to manually connect myanwAiR next to your WiFi network

You can always set up the Wi-Fi profile manually. Here's how: 1. On your computer/laptop, open your Wi-Fi setting and connect to the ANYWAIR-I-XXXXX network. The network does not have internet access…

Updated 1 month ago by myanywAiR next

Factory resetting myanywAiR next

You may need to factory reset myanywAiR next if you give your myanywAiR to a friend or family member. Factory reset will erase all of the settings that were previously selected. In order to perform a…

Updated 1 month ago by myanywAiR next

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