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Troubleshooting

​How to make Sensibo Sky control your A/C

Read this when your AC does not respond to Sensibo

Updated 1 year ago by Sensi

​How to control control your Window or Portable A/C with Sensibo Sky

Sensibo does not control your Window or Portable A/C. You've installed Sensibo and connected it to your wifi network but Sensibo is unable to control your Window / Portable AC correctly or at all. Yo…

Updated 1 month ago by Sensi

Error - Could not find Sensibo device network (Sensibo Sky)

Error - Could not find Sensibo device network. You are trying to set up your Sensibo device and received the 'Could Not Find Sensibo Device Network' error. Follow these steps in order to manually con…

Updated 2 years ago by Sensi

Sensibo Sky blinking patterns - What do they mean?

Sensibo Sky blinking patterns - What do they mean? If your device cannot connect, please note the blinking pattern on the device which can indicate what the issue is. No blinking: The Sensibo device…

Updated 2 years ago by Sensi

How to recognize the correct remote for Sensibo Sky

Sensibo Sky didn't recognize my remote control. Try these few steps: Make sure that the remote control has fresh new batteries and try to detect the remote again. Often when the batteries are weak th…

Updated 1 year ago by Sensi

Manually connect Sensibo Sky to your WiFi network (network name and password)

Manually connect Sensibo Sky to your WiFi network. You can always set up the WiFi profile manually. Here's how: 1. Power cycle the Sensibo Sky device. 2. While the Sensibo device is connected to the…

Updated 2 years ago by Sensi

How to connect Sensibo Sky to my router

Sensibo Sky doesn't connect to my router. Check the following before taking any further actions: The name (SSID) and password for your network are correct. Your network is online (visible when scanni…

Updated 1 year ago by Sensi

Basic troubleshooting (Sensibo Sky)

A/C does not react after setup. You should read and follow this article when: You have installed Sensibo Sky. You have successfully connected Sensibo to the internet. You have set up your A/C remote…

Updated 1 year ago by Sensi

Geofence Troubleshooting (Sensibo Sky)

Here are some of the best practices to help improve Geofence accuracy... Sensibo app permission: Make sure the Location/Geofence setting is turned on. Location: Set it to "Always On" to ensure accura…

Updated 2 months ago by Sensi

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