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Troubleshooting

​Sensibo Sky does not control your A/C

Read this when your AC does not respond to Sensibo

Updated 6 months ago by Sensi

​Sensibo Sky does not control your Window or Portable A/C

Sensibo does not control your Window or Portable A/C. You've installed Sensibo and connected it to your wifi network but Sensibo is unable to control your Window / Portable AC correctly or at all. Yo…

Updated 6 months ago by Sensi

Error - Could not find Sensibo device network (Sensibo Sky)

Error - Could not find Sensibo device network. You are trying to set up your Sensibo device and received the 'Could Not Find Sensibo Device Network' error. Follow these steps in order to manually con…

Updated 1 month ago by Sensi

Sensibo Sky blinking patterns - What do they mean?

Sensibo Sky blinking patterns - What do they mean? If your device cannot connect, please note the blinking pattern on the device which can indicate what the issue is. No blinking: The Sensibo device…

Updated 6 months ago by Sensi

Sensibo Sky didn't recognize my remote control

Sensibo Sky didn't recognize my remote control. Try these few steps: Make sure that the remote control has fresh new batteries and try to detect the remote again. Often when the batteries are weak th…

Updated 6 months ago by Sensi

Manually connect Sensibo Sky to your WiFi network (network name and password)

Manually connect Sensibo Sky to your WiFi network. You can always set up the WiFi profile manually. Here's how: 1. Power cycle the Sensibo Sky device. 2. While the Sensibo device is connected to the…

Updated 1 month ago by Sensi

Sensibo Sky doesn't connect to my router

Sensibo Sky doesn't connect to my router. Check the following before taking any further actions: The name (SSID) and password for your network are correct. Your network is online (visible when scanni…

Updated 1 month ago by Sensi

A/C does not react after setup (Sensibo Sky)

A/C does not react after setup. You should read and follow this article when: You have installed Sensibo Sky. You have successfully connected Sensibo to the internet. You have set up your A/C remote…

Updated 6 months ago by Sensi

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